Employment Opportunities


Are you interested in helping individuals and families improve the quality of their lives and relationships? If so, Families First is the organization for you.

For 180 years, Families First has been passionately committed to family preservation and has touched thousands of families through programs that strengthen parents, repair relationships, maintain the independence of seniors and remove barriers to stable, productive lives.


Families First has the following open positions

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Administrative Support/Clerical Support - Evening Shift


1. Compose and type routine correspondence, prepare outgoing mail and correspondence, including email and faxes.

2. Enter client, referral, and additional data into computerized database.

3. Facilitate proper cash handling procedures, GAAP, and balance cash sheets.

4. Facilitate client scheduling and tracking via telephone, through computerized database, and in person.

5. Maintain electronic case records as needed for all departments.

6. Participate and successfully complete all assigned in-service and internet based training. Avail self of career development opportunities.

7. Participate in supervision with direct supervisor as scheduled or needed.

8. Participate in self-evaluation procedures and the setting of individual performance goals.

9. Work no fewer than 37.5 hours per week on a schedule assigned by the agency or direct supervisor.

10. Operate copying, duplication, and other office equipment.

11. Maintain supplies, copies, and needed items for specified areas.

12. Participate in agency quality improvement initiatives.

13. Carry out all duties within the framework of agency policy.

14. Other duties as assigned.


Must be able to work until 8:00 pm Monday - Thursday. Associate's Degree or 2+ years administrative experience required. Knowledge of and competency in operating general office machines and equipment, including personal computers. Knowledge of and competency in operating Microsoft office programs including Microsoft Outlook, Microsoft Word, and Microsoft Excel. Knowledge of general office procedures and techniques. Ability to perform mathematical and accounting duties of medium difficultly level. Ability to relate positively with agency clients and other employees. Ability to retain composure and work efficiently under considerable stress and pressure. 

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Information Management Specialist

The purpose of this position is to serve as the primary resource regarding all grant reporting, tracking, and other related activities; management of the electronic health records and the data contained wherein.


Direct/perform activities related to post-award phase of grant funding including communication, account management, account reconciliation, reporting and approval for final financial reports.

Track all grant outcomes and provide timely communication to necessary parties.

Create and maintain database of renewal dates for awarded projects.

Responsible for accurate reporting and analysis of data from electronic health records.

Provide consistent and timely communication with staff as it relates to the electronic health records.

Generate and extract reports as well as secure all required information for accreditation.

Provide timely reporting to all departments at Families First, in regularly scheduled intervals.

Expert on system details pertaining to service program data which would include where the data resides and how it is used.

Ensure data is clean through auditing, reporting, and communication with pertinent staff, supervisors, and C-Suite.

Maintain timely audit procedures and manage all data importing and exporting.

Report to Quality Improvement council any data issues.

Regularly report on quality of data input into electronic health record by staff to direct supervisor.

Maintain HIPAA compliance regarding electronic PHI.


Must have a Bachelor's degree or higher. Previous experience and technical expertise with database management is required. Previous experience and technical expertise with electronic health records is required. Bachelor's Degree or higher preferred. Must have strong experience of how, when, and where data is used in work processes and systems. Must be able to multi-task, make decisions independently, troubleshoot and solve problems effectively, and have excellent interpersonal skills. Previous experience with SQL programming language preferred but not required. Intermediate level of knowledge with Microsoft Excel and Access preferred. Understanding of federal and state data compliance and regulation preferred.

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Families First is a looking for a full-time Controller.

This position works with the CFO to ensure oversight of all finance, accounting and reporting activities as well as supervise the accounting department staff. Will have functional responsibility over accounting, accounts payable, accounts receivable, payroll and grants administration. Will ensure that systems and procedures are in place to support effective program implementation and conduct flawless audits. The Controller will work with program directors and supervisors to not only educate them regarding finance and accounting procedures but also to help support program operations.


1. Accounting and Administration

• Oversee all accounts, ledgers, and reporting systems ensuring compliance with appropriate GAAP standards and regulatory requirements. Prepare/review monthly account analyses and journal entries; ensure accurate and timely posting to general ledger.

• Maintain appropriate internal controls and financial procedures.

• Consistently analyze financial data and present financial reports in an accurate and timely manner; prepare monthly, quarterly, and annual financial statements.

• Analyze and record investment activity including tracking the performance of invested assets in accordance with investment policy statements.

• Oversee all financial, project/program and grants accounting; ensure that expenditures are consistently aligned with grant and program budgets throughout the grant/funding period; prepare/review financial reporting for government, corporate and foundation grants; ensure timeliness and accuracy of financial reporting.

• Coordinate all audit activity and tax filings.

• Ensure legal and regulatory compliance regarding all financial functions.

2. Planning and Policy

• Assist in the annual budgeting and planning process; compare actual results to budget with a view to identify, explain, and correct variances as appropriate.

• Work with program staff to develop assumptions for grant proposal budgets; assist the CFO in preparing grant proposal budgets.

• Remain up-to-date on nonprofit audit best practices and state and federal laws and regulations regarding nonprofit operations.

• Strengthen internal communications with staff at all levels; create and promote a positive and supportive work environment.

3. Perform other duties as requested and/or required by management.


Minimum of a Bachelor’s degree in Accounting (CPA preferred, but not required) with a minimum of five years’ relative work experience with at least three years of experience in the nonprofit sector. Experience in gathering, evaluating and reporting financial information to internal and external stakeholders. Experience working in a complex nonprofit environment with multiple programs. Experience coordinating audit activities and managing accounts payable and receivable, general ledger, payroll and accounting for investments. A track record in grants management as it relates to compliance and reporting of government, corporate and foundation grants is necessary. Excellent analytical and abstract reasoning skills, plus excellent organization skills. Knowledge of and/or aptitude for Accounting Software (Financial Edge), spreadsheets (Excel), and word processing (Word). Knowledge of the purchasing function and competitive bid concept, time management skills and the ability to prioritize. Must be able to communicate and work well with all levels of staff and management and have the ability and desire to translate complex financial concepts to individuals at all levels, including financial and program staff. 

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Recovery Coach - Greenfield office

Families First is looking for a full-time Recovery Coach for the Greenfield office.

Job Summary:

This position will provide peer recovery support to clients with substance use disorder (SUD). The person in this position will maintain ongoing client support regardless of relapse and will serve as a motivator, ally, role model, problem solver and advocate. Should possess a thorough understanding of community culture and be able to identify barriers to successful recovery. Will assist in planning of goals, conduct educational and motivational groups which initiate change in behaviors, link individuals and families with support services, and provide training to families and others.

Education and Experience

Bachelor's degree in social work, psychology, sociology, or directly-related human service field from an accredited college. Other Bachelor's degrees will be accepted in combination with a minimum of five years' experience working directly with families in the child welfare system.

Completion of state-approved training programs and passing score on certification exam (certification in process is acceptable).

Must be able to identify with Substance Use Disorder.

Must possess a valid driver's license and the ability to use private car to transport self and others and must comply with the contract requirements concerning minimum car insurance coverage

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Father Engagement

Families First is a looking for a full-time Father Engagement Case Manager.

This position will work with the Indiana Department of Child Services (DCS) to locate and engage absent fathers and to act as a liaison between DCS Family Case Manager's and fathers.

A Bachelor's degree in Social Work, Psychology or other Social Service field AND two years of related experience working with families is required – OR a Master's degree with experience in related field.

As a full-time employee at Families First, the person in this position will receive an annual salary, quarterly bonus opportunities and a robust benefit program that includes but is not limited to vacation, sick and holiday pay, health, dental and vision insurance, a pension and retirement plan, long-term disability and short-term disability, bereavement time, and free parking.

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Home-based Therapist

The individual in this position will perform assessments of client needs, analyze data, formulate and implement service plans; as well as keep accurate, timely records. Additionally, this position will maintain an active caseload for individuals and/or families, and will monitor regular communication with client and other individuals or organizations which are providing service to the client, and provide limited supportive counseling service to clients under supervision.

A demonstrated skill and mastery in implementing a range of treatment modalities is required in addition to versatility in responding to the needs of greatly divergent client groups. A Master's degree in social work, psychology, or marriage and family therapy is required. Must be license eligible and must apply to take the licensing exam within 90 days of employment and take the test within 9 months of employment. Prior experience in home-based family preservation helpful, but not required.

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