Crisis Line Intervention Specialists
Families First operates a crisis and suicide intervention text and phone line that is operation 24/7, 365 days a year. Volunteers take calls and/or respond to text messages from the convenience of their own homes from Indiana residents that need additional support. The training to be a Crisis Intervention Specialists is approximately 40 hours, spread out over six (6) workshops.
September 2019 Training Dates
Wednesday, 9/11/2019, 5:30-9:30pm
Friday, 9/13/2019, 8:30-4:30pm
Saturday, 9/14/2019, 8:30-4:30pm
Tuesday, 9/17/2019, 5:30-9:30pm
Thursday, 9/19/2019, 5:30-9:30pm
Saturday, 9/21/2019, 8:30-4:30pm
NO EXPERIENCE FOR THIS POSITION IS REQUIRED.
We ask that all potential volunteers are ready to learn, listen and practice empathy. The content of the workshops will cover active listening, how to guide callers to local resources, and basic skills for working a crisis hotline. There is no cost for this training.
In the days following the end of the training, there will be four (4) simulated crisis telephone calls (home role plays) from a trainer. The performance in each call will be evaluated and the trainer will provide feedback. Upon a satisfactory assessment of the home simulation skills, the training concludes with a four-hour shift with live crisis calls under the supervision of a trainer. Upon successful completion of a four-hour shift, the title of Crisis Intervention Specialist is earned. You will then have the opportunity to select your two, weekly standing four-hour shifts.
Want to learn more without making a commitment? Join us for our next interest meeting!